Welcome to the AdvancedSurvivor.com website. Please review the following rules that govern the use of our site. Please note that your use of this site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use the site.
Site Contents. Occasionally there may be information on AdvancedSurvivor.com that contains typographical errors, inaccuracies, or omissions that may relate to company information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Copyright. The materials on this website may be used for the sole and exclusive purpose of transacting business with AdvancedSurvivor.com and its owners. Any other use is prohibited. The distinctive appearance of AdvancedSurvivor.com as well as the photographs and artistic elements on this website are protected by trade dress and copyright laws. Those accessing this Website are only authorized to use the information, photographs, and artistic elements it contains for the exclusive purpose of transacting business only with AdvancedSurvivor.com, unless otherwise stated. Elements of this website and the distinctive image of the AdvancedSurvivor.com and the brands presented therein are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. AdvancedSurvivor.com (logo) is a trademark of AdvancedSurvivor.com.
Feedback. All comments, feedback, suggestions, email correspondence, and ideas submitted or offered to AdvancedSurvivor.com on or by this site (including social media sites such as Twitter, Facebook, and our blog) shall be and remain the property of AdvancedSurvivor.com. Submitting any comments shall constitute an assignment to AdvancedSurvivor.com of all worldwide rights, titles, and interests in all copyrights and other intellectual properties.
Payment Information. All transactions are made in US Dollars. Payment is made at time of your order. Credit cards are charged the day you place your order. Credit Card payments are handled by our credit card processor, eProcessing Network, on their site using Secure Real-Time Transaction Processing Services. AdvancedSurvivor.com does not collect or store any credit card information on its web site.
Anti-Fraud Processing. On-line ordering is a modern convenience many of us enjoy, however, it is also a target of fraudulent transactions and identity theft, and puts our customers and our business at significant risk. In an effort to protect our customers and our business we will process all on-line orders using Anti-Fraud Best Practices. As a results of such measures, orders may be delayed or declined after an Anti-Fraud assessment. We will promptly advise you, at the email address on file, of any assessment that results in delay or declination of your order and provide alternatives to on-line payment.
Some of the factors which could affect your order include but are not limited to, orders in which the shipping address is different from the credit card’s billing address, orders for over $750, use of blacklisted, inoperable email addresses or unverified email addresses, order placed from non-US or suspect IP addresses, or order for certain products.
We appreciate your business and realize that some of our customer may need to have their shipment shipped elsewhere or use alternative payment methods. That is perfectly understandable. Our anti-fraud assessment targets on-line payments which are inherently risky, not all forms of payment. Therefore, should your order be delayed or declined as a result of this process, we will advise you of alternatives to one-line payment.
Refund/Cancellation policy. AdvancedSurvivor.com is a distributor of the select products available on our site and has limited ability to refund or cancel purchases. Errors or corrections in on-line purchases must be corrected by contacting us immediately upon placing your order. Should circumstances arise where you need to change or cancel an order thereafter, please contact us immediately so that we made provide you refund/cancellation policies of the product manufacturer. Refund/cancellation policies vary from supplier to supplier so timing is important. You are responsible for requesting refund or cancellation with the product’s supplier or manufacturer.
Shipping. The products available on AdvancedSurvivor.com are provided by suppliers located in the United States. Shipping is limited to the Continental United States only (excludes Hawaii and Alaska). Shipping fees are fixed according to product. Shipping is FREE on Products costing $200 and over. It is possible that your order may include items for which shipping is FREE and item where they are not. If you would like to review the total shipping charges for your order, click Checkout to preview the order. You can preview the order, including shipping charges, before you click to Confirm your order. The shipping charge covers the cost of standard shipping. Expedited shipping is not available at this time. Larger items may require freight shipping.
Once your order has been paid, your order date is locked and Advanced Survivor will package and ship your order as soon as possible. Depending on the items you purchased, shipping may originate from multiple locations and may arrive at different dates and times. Note: Medical bags are made to order and may take 1 to 2 weeks. eFoods Direct orders should ship within 10-14 business days.
No PO Boxes permitted. All orders require an actual delivery address as most products are over-sized, some requiring drop shipment. PO boxes cannot be used.
Product Colors. Some products require a selection of color. We have made every effort to display colors as accurately as possible in regard to products and finishes that appear on the site. However, the actual colors you see will depend on your monitor and its settings, therefore we cannot guarantee that your monitor will display the colors on this site accurately.
Guarantees and Warranty. AdvanceSurvivor.com does not provide guarantee or warranty service on the products offer for sale, however, the product manufacturers may offer them. Feel free to contact us using our Contact Us page to request Guarantee and Warranty information. Also, we want you to be satisfied with your purchase. If anything fails to meet your expectations, please call 1-844-AdvSurv (238-7878) and we will help make it right with you! We are also confident you won’t find a better product anywhere else. All AdvancedSurvivor.com products have been selected because they meet the highest processing and packing standards. If there are damaged or defective items, please notify us within 30 days of delivery and they will be replaced absolutely free of charge.
Substitutions. Please note that our emergency food supplier reserves the right to substitute individual food items in Food Supplies with products of equal or greater value at the time an order is fulfilled based on product availability while maintaining an equal nutritional value and quality of the items being replaced.
Indemnification. You agree to defend, indemnify and AdvancedSurvivor.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising or related to your use of this site.
Customer Service. Should you have any questions, concerns or special circumstances, feel free to let us know by using our Contact Us page or you may contact use at firstname.lastname@example.org or call us at 1-844-AdvSurv (238-7878).